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If you have customized the Tracking Agent code in your environment, which is often done if you use a custom search feature on your site, please contact us before upgrading your product.
SharePoint On-Premise
Update the Tracking Agent according to the method you chose to embed the Tracking Agent code in your SharePoint farm when you installed CardioLog:
Using the 'CardioLog Analytics' SharePoint Feature
- To automatically update the 'CardioLog Analytics' SharePoint Feature and Tracking Agent code open CardioLog Analytics > Administration > System Configuration > SharePoint Tree Adaptor > click on the SharePoint farm > Additional Actions > Click on Update Tracking Feature.
SharePoint Tree Adaptor Settings
- Select Farm > Click on Update.
This action will automatically retract and remove the 'CardioLog Analytics' solution from the farm, deploy the new solution, and update the tracking agent code located on the SharePoint WFE servers.
Note: The following permissions and roles are required for the CardioLog user account to update the 'CardioLog Analytics' solution - SharePoint farm administrator, a local administrator on the SharePoint application server and WFEs and "db_owner" on the SharePoint config database.
Update Tracking Agent Feature
Temporary downtime of SharePoint is required while updating the 'CardioLog Analytics' solution. In case you would like to update it manually:
- Update the Tracking Agent code on the SharePoint WFE servers:
In the navigation pane, go to Administration > System Configuration > SharePoint Tree Adaptor > click on the SharePoint farm > Additional Actions > Click on Update Tracking Feature and select Web Front End > Enter the WFE server names and click on Update.
Update Tracking Agent Code - Update the 'CardioLog Analytics' solution:
Execute the following commands from command prompt on the SharePoint application server in order to deactivate the feature, retract and remove the solution from your SharePoint farm (edit the directory path: 1X - 12 for MOSS 2007, 14 for SharePoint 2010, 15 for SharePoint 2013):
- Go to [CardioLog Installation Folder]\CardioLog\Configuration\AgentFeature\
- Copy the solution file "cardiologtrackingagentfeature.wsp" to your SharePoint application server to C:\Program Files\Common Files\Microsoft Shared\web server extensions\1X\BIN folder (1X - 12 for MOSS 2007, 14 for SharePoint 2010, 15 for SharePoint 2013)
Execute the following commands from command prompt in order to add and deploy the solution to the SharePoint farm (edit the directory path):
Info icon false cd C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\1X\BIN
stsadm.exe -o addsolution -filename "C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\1X\BIN\CardioLogTrackingAgentFeature.wsp"
stsadm.exe -o deploysolution -name CardioLogTrackingAgentFeature.wsp -immediate -allowgacdeployment
stsadm.exe -o activatefeature -name CardioLogAnalytics -force
- Update the Tracking Agent code on the SharePoint WFE servers: