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Table of Contents

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wizard
wizard
Running the Uninstall Wizard

  1. In Windows go to All Programs (All Apps) and find CardioLog right click the application icon and click Uninstall.
  2. Follow the Uninstall Wizard instructions.

Note: In order to ensure the continuity of usage data collection in repair/upgrade scenarios, the CardioLog installer does NOT remove the following components during uninstall. If you want to fully uninstall the product, please remove them manually.

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tracking agent
tracking agent
Uninstalling the CardioLog Tracking Agent

SharePoint On-Premise 

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removing sharepoint
removing sharepoint
Removing the 'CardioLog Analytics' SharePoint Solution

The CardioLog Analytics Feature deployment process installs the following components on the SharePoint farm: 

In order to fully uninstall the CardioLog Tracking Agent, please do the following:

  1. Open IIS Manager and remove the CardioLogAgent web application located under the _layouts folder
  2. Open the LAYOUTS folder and remove the CardioLogAgent folder
  3. Repeat steps 1 - 2 for each SharePoint web application and each Web Front End server
  4. Remove the 'CardioLog Analytics' feature using SharePoint Central Administration or the command line:

Removing the 'CardioLog Analytics' SharePoint Solution by using SharePoint Central Administration

1) Deactivate the CardioLog Analytics feature to stop data collection.

To deactivate the CardioLog Analytics feature in SharePoint 2013, go to Central Administration > System Settings > Manage farm features

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SharePoint 2013 - Manage farm features

To deactivate the CardioLog Analytics feature in SharePoint 2010, go to Central Administration > System Settings > Manage farm features

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SharePoint 2010 - Manage farm features


To deactivate the CardioLog Analytics feature in MOSS 2007, go to Central Administration > Operations > Manage farm features

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MOSS 2007 - Manage farm features

 

2

...

) Retract the solution and remove it. 

 

For SharePoint 2013 only - Go to Central Administration > System Settings > Manage farm solutions > Click cardiologtrackingagentfeature.wsp > Click Retract Solution.
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For SharePoint 2010 only - Go to Central Administration > System Settings > Manage farm solutions > Click cardiologtrackingagentfeature.wsp > Click Retract Solution.
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For MOSS 2007 only - Go to Central Administration > Operations > Solution Management > Click cardiologtrackingagentfeature.wsp > Click Retract Solution.
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3) Once the solution status shows "Not Deployed", click Remove Solution in order to completely remove the solution.

Removing the 'CardioLog Analytics' SharePoint Solution by using Command Line

 Execute the following commands from command prompt on the SharePoint application server in order to deactivate the feature, retract and remove the solution from your SharePoint farm (edit the directory path: 1X - 12 for MOSS 2007, 14 for SharePoint 2010, 15 for SharePoint 2013):

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cd C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\1X\BIN

stsadm -o deactivatefeature -force -name "CardioLogAnalytics"

stsadm -o uninstallfeature -force -name "CardioLogAnalytics"
stsadm -o retractsolution -immediate -name "CardioLogTrackingAgentFeature.wsp"
stsadm -o execadmsvcjobs
stsadm -o deletesolution -override -name "CardioLogTrackingAgentFeature.wsp"
stsadm -o execadmsvcjobs

 

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removing javascript
removing javascript
Removing the JavaScript Tracking Code from SharePoint common JavaScript files or master pages

By default, the JavaScript tracking code is embedded within a common JavaScript file on all of your SharePoint WFEs (Web Front Ends), which typically is one of the following locations relevant to your software versions:

For SharePoint 2013 only:
C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\TEMPLATE\LAYOUTS\init.js

For SharePoint 2010 only:
C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\TEMPLATE\LAYOUTS\[language code]\init.js

For MOSS 2007 only:
C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\TEMPLATE\LAYOUTS\[language code]\core.js

Delete your browser cache and verify that when you browse through your SharePoint website that you can no longer request the CardioLog tracking agent popup by clicking Ctrl+F12 on the keyboard.

SharePoint Online

Uninstall the tracking code from your SharePoint online site collection/s:

Browse to your SharePoint Online site Solution Gallery (edit the website root URL): [https://intlock.sharepoint.com]/_catalogs/solutions/forms/allitems.aspx, deactivate the CardioLog Analytics Integration solution and then delete the solution.

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removing http
removing http
Removing the CardioLog Analytics HTTPModule for SharePoint

  1. In your SharePoint server, remove the CardioLogHttpModule.dll from the GAC (See the Microsoft help documentation for more information). 
  2. In your SharePoint server, modify the SharePoint Web.config file and remove the module registration for each web site:

    For IIS 6.0 and IIS 7.0 running in Classic Mode:

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    <configuration>
      <system.web>
        <httpModules>
          <add name="CardioLogHttpModule" type="CardioLog.HttpModules.EventsModule,CardioLogHttpModule, Version=1.19.154.6, Culture=neutral, PublicKeyToken=56b51e29d93ab3fb" />

    To register the module for IIS 7.0 running in Integrated Mode:

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    <configuration>
      <system.webServer>
        <modules>
          <add name="CardioLogHttpModule" type="CardioLog.HttpModules.EventsModule,CardioLogHttpModule, Version=1.19.154.6, Culture=neutral, PublicKeyToken=56b51e29d93ab3fb" />

    Remove the following keys:

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    <configuration>
    <appSettings>
    <add key="CardioLog.Events.DocExtensions" value=".doc*.docx*.ppt*.pptx*.pps*.ppsx*.txt*.pdf*.xlr*.xls*.xlsx*.log*.msg*.odt*.rtf*.csv*"/>
    <add key="CardioLog.Events.ExcludeUserAgents" value="Microsoft Office Existence Discovery*"/>
    <add key="CardioLog.API.EventsServiceUrl" value="http://<CardioLog server>:<port>/CardioLogAPI/Events.asmx"/>
    <add key="CardioLog.Events.LogFile" value="C:\CardioLogHttpModule.log"/>
    <add key="CardioLog.Events.LogLevel" value="None"/><!--None,Error,Message-->
    <add key="CardioLog.Events.SharePointVersion" value="2013"/>
    <add key="CardioLog.Events.SupportClaimsAuth" value="true"/><!--  Support claims based authentication  -->
    <add key="CardioLog.Events.ClaimsAuthRegex" value=""/>
    <add key="CardioLog.Events.ClaimsAuthRegexGroupMatch" value=""/>
    <add key="CardioLog.Events.CacheExpirationTimeoutInMs" value="1000"/>
  3. Open the following file for editing: [Installation directory]\CardioLogAgent\web.config
    Set HandleFileExtension to true:

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    <add key="handleFileExtensions" value="true" />

  [Installation directory] - If the CardioLog Analytics SharePoint feature is installed, the CardioLogAgent folder is located on all SharePoint WFEs under the SharePoint website "_layouts" folder.