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- CardioLog database
- HKEY_LOCAL_MACHINE\SOFTWARE\Intlock\CardioLog registry key (32-bit) or HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Intlock\CardioLog registry key (64-bit)
- IIS CardioLog application pool and CardioLog web site website (EventCollector and CardioLogAgent web applications)
- Service and Web configuration files located in the CardioLog Installation folder (default directory - C:\Program Files\Intlock\CardioLog).
- CardioLog Tracking Agent code on the SharePoint servers
- CardioLog service account and permissions.
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cd C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\1X\BIN stsadm -o deactivatefeature -force -name "CardioLogAnalytics" stsadm -o uninstallfeature -force -name "CardioLogAnalytics" stsadm -o retractsolution -immediate -name "CardioLogTrackingAgentFeature.wsp" stsadm -o execadmsvcjobs stsadm -o deletesolution -override -name "CardioLogTrackingAgentFeature.wsp" stsadm -o execadmsvcjobs |
Removing the 'CardioLog Tracking Agent' App from SharePoint Modern Sites
- Go to the Administration section of the navigation pane, click System Configuration, select SharePoint Tree Adaptor and then select your SharePoint 2019 farm.
- Click on Download Sppkg button to download the deployment package. The deployment package also includes the RUN_UNINSTALL.ps1 PowerShell script which removes the modern sites integration app from the App catalog and all selected site collections and their sub-sites, as well as the tracking agent SharePoint solution (wsp) and Java Script tracking code from all selected site collections.
SharePoint Tree Adaptor Settings - Right click the sppkg-deployment-archive.zip file, select Properties > General and click on "Unblock" before unzipping it.
- Execute the RUN_UNINSTALL.ps1 script in PowerShell. Make sure the you have the following prerequisites before executing the PowerShell script:
- You must have PowerShell version 5.1 or higher.
- The credentials of the SharePoint farm administrator.
- Make sure that the account that you are using is not a system account.
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By default, the JavaScript tracking code is embedded within a common JavaScript file on all of your SharePoint WFEs (Web Front Ends), which typically is one of the following locations relevant to your software versions:
For SharePoint 2016 and SharePoint 2019 only:
C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\16\TEMPLATE\LAYOUTS\init.js
For SharePoint 2013 only:
C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\TEMPLATE\LAYOUTS\init.js
For SharePoint 2010 only:
C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\TEMPLATE\LAYOUTS\[language code]\init.js
For MOSS 2007 only:
C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\TEMPLATE\LAYOUTS\[language code]\core.js
Delete your browser cache and verify that when you browse through your SharePoint website that you can no longer request the CardioLog tracking agent popup by clicking Ctrl+F12 on the keyboard.
SharePoint Online
Removing the Tracking Agent Components Automatically using PowerShell
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- Go to the Administration section of the navigation pane, click System Configuration, select SharePoint Tree Adaptor and then select your SharePoint Online tenant.
- Click on the Download button to download the automatic deployment package. The deployment package also includes the RUN_UNINSTALL.ps1 PowerShell script which removes the tracking agent SharePoint solution (wsp) and Java Script tracking code from all selected site collections, as well as the modern sites integration app on from the App catalog and on all selected site collections and their sub-sites.
SharePoint Tree Adaptor Settings Right click the WSP-Tracking-Install-Script.zip file, select Properties > General and click on "Unblock" before unzipping it.
Execute the RUN_UNINSTALL.ps1 script in PowerShell. Make sure the you have the following prerequisites before executing the PowerShell script:
- You must have PowerShell version 5.1 or higher with the MS Online module installed.
- The credentials of the SharePoint Online global administrator.
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SharePoint On-Premise
SharePoint 2007, 2010, 2013, 2016
Uninstall the 'CardioLog Usage Reports' feature using SharePoint Central Administration or the command line:
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cd C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\1X\BIN stsadm -o deactivatefeature -force -name "CardioLogUsageReports" - url "http[s]://sitecollectionrooturl" stsadm -o uninstallfeature -force -name "CardioLogUsageReports" stsadm -o retractsolution -immediate -name "CardioLogUsageReportsSolution.wsp" stsadm -o execadmsvcjobs stsadm -o deletesolution -override -name "CardioLogUsageReportsSolution.wsp" stsadm -o execadmsvcjobs |
SharePoint 2019
- Go to the Administration section of the navigation pane, click System Configuration, select SharePoint Tree Adaptor and then select your SharePoint 2019 farm.
- Click on Download Sppkg button to download the deployment package. The deployment package also includes the DeactivateSiteStatisticsFeature.ps1 PowerShell script which removes the Site Statistics custom action from the SharePoint Settings menu for all selected site collections and their sub-sites.
SharePoint Tree Adaptor Settings - Right click the sppkg-deployment-archive.zip file, select Properties > General and click on "Unblock" before unzipping it.
- Execute the DeactivateSiteStatisticsFeature.ps1 script in PowerShell. Make sure the you have the following prerequisites before executing the PowerShell script:
- You must have PowerShell version 5.1 or higher.
- The credentials of the SharePoint farm administrator.
SharePoint Online
Classic Sites
Uninstall the CardioLog Analytics Usage Reports SharePoint feature from your SharePoint online site collection/s:
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Modern Sites
In order to remove the Site Statistics feature from all selected site collections automatically, follow the below instructions:
- Go to the Administration section of the navigation pane, click System Configuration, select SharePoint Tree Adaptor and then select your SharePoint Online tenant.
- Click on the Download button to download the automatic deployment package. The deployment package also includes the DeactivateSiteStatisticsFeature.ps1 PowerShell script which removes the Site Statistics custom action from the SharePoint Settings menu for all selected site collections and their sub-sites.
SharePoint Tree Adaptor Settings Right click the WSP-Tracking-Install-Script.zip file, select Properties > General and click on "Unblock" before unzipping it.
Execute the DeactivateSiteStatisticsFeature.ps1 script in PowerShell. Make sure the you have the following prerequisites before executing the PowerShell script:
- You must have PowerShell version 5.1 or higher with the MS Online module installed.
- The credentials of the SharePoint Online global administrator.
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Uninstall the CardioLog Analytics HTTP Module for tracking SharePoint documents opened from within Office:
- In your SharePoint server, remove the CardioLogHttpModule.dll from the GAC (See the Microsoft help documentation for more information).
In your SharePoint server, modify the SharePoint Web.config file and remove the module registration for each web site:
For IIS 6.0 and IIS 7.0 running in Classic Mode:Info icon false <configuration>
<system.web>
<httpModules>
<add name="CardioLogHttpModule" type="CardioLog.HttpModules.EventsModule,CardioLogHttpModule, Version=1.19.154.6, Culture=neutral, PublicKeyToken=56b51e29d93ab3fb" />To register the module for IIS 7.0 running in Integrated Mode:
Info icon false <configuration>
<system.webServer>
<modules>
<add name="CardioLogHttpModule" type="CardioLog.HttpModules.EventsModule,CardioLogHttpModule, Version=1.19.154.6, Culture=neutral, PublicKeyToken=56b51e29d93ab3fb" />Remove the following keys:
Info icon false <configuration><appSettings>
<add key="CardioLog.Events.DocExtensions" value=".doc*.docx*.ppt*.pptx*.pps*.ppsx*.txt*.pdf*.xlr*.xls*.xlsx*.log*.msg*.odt*.rtf*.csv*"/><add key="CardioLog.Events.ExcludeUserAgents" value="Microsoft Office Existence Discovery*"/><add key="CardioLog.API.EventsServiceUrl" value="http://<CardioLog server>:<port>/CardioLogAPI/Events.asmx"/><add key="CardioLog.Events.LogFile" value="C:\CardioLogHttpModule.log"/><add key="CardioLog.Events.LogLevel" value="None"/><!--None,Error,Message--><add key="CardioLog.Events.SharePointVersion" value="2013"/><add key="CardioLog.Events.SupportClaimsAuth" value="true"/><!-- Support claims based authentication --><add key="CardioLog.Events.ClaimsAuthRegex" value=""/><add key="CardioLog.Events.ClaimsAuthRegexGroupMatch" value=""/><add key="CardioLog.Events.CacheExpirationTimeoutInMs" value="1000"/>Open the following file for editing: [Installation directory]\CardioLogAgent\web.config
Set HandleFileExtension to true:
[Installation directory] - If the CardioLog Analytics SharePoint feature is installed, the CardioLogAgent folder is located on all SharePoint WFEs under the SharePoint website "_layouts" folder.