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Below are common questions and concerns with their solutions relating to installing and activating CardioLog Analytics.

 

Is CardioLog Analytics available as SaaS?

CardioLog Analytics is available both as an on-premise solution and as a SaaS solution (software as a service).

What are the CardioLog installer prerequisites?

The CardioLog installer requirements can be found here, and the permissions required can be found here.

Which CardioLog Analytics Installer should be used with Support for SQL 2014

When using SQL 2014, please download the following CardioLog Analytics installer - version 2.0.8.3:

64-bit: http://www.intlock.com/intlocksite/Downloads/cardiolog/CardioLog-Analytics-x64-2.0.8.3-2014.zip

I get the following error "This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms" when I launch CardioLog

This issue may occur when a security policy with Federal Information Processing Standards (FIPS) is enforced on the server.

To resolve this issue, you will have to disable the FIPS Algorithm Check in the registry.

  1. Go to Run and type regedit to open the registry editor.
  2. In the Registry Editor, click the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\FipsAlgorithmPolicy
  3. Right-click FipsAlgorithmPolicyand then click Modify.
  4. In the Value data box, type 0, and then click OK.
  5. Quit the Registry Editor, and restart your computer

 

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