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The Visitor Adoption KPIs report helps you measure the time, effort and resources it takes to migrate to Office 365 and clearly shows how this affects the business. With this report you can learn how much money you are losing from inactive user licenses, creating and storing unused content and even help translate time wasted and bad user experiences into monetary value; with actions such as failed searches or experiencing slow pages.

Visitor Adoption | KPIs

Visuals

Money Lost

Money lost on Inactive Licenses. Money lost = Number of inactive users X price per Office 365 user per month ($20) 

You currently have X users that are not accessing SharePoint. Their licenses cost $Y. Perhaps one of the following actions can help improve: 1) Return unneeded licenses 2) Create an email campaign in CardioLog Engage (should link to Engage UI) targeting inactive users to make sure they know how to access the portal. 3) Offer SharePoint training to boost adoption. The training video link can be sent through a CardioLog Engage (should link to Engage UI) email or SMS campaign

  1. Money Lost on Failed Searches. Money lost = Time wasted on failed searches (in hours) X $32.24 (Average information worker salary per hour) - make the salary per hour configurable.
  2. Money Lost on Slow Pages. Money lost = Time wasted on slow pages (hours) x $27.65 (Average information worker salary per hour) - make the salary per hour configurable.
  3. Money Lost on Creating Unused Media Assets. Money lost = Average cost for producing media assets x number of unused media files (media files stored in SharePoint Assets libraries with 0 page views) - make the cost configurable. Average cost for producing media assets = 1200$ (average rate for producing 1 minute) x average video length in minutes.
  4. Money Lost on Storing Unused Content. Money lost = Average cost for storing 1MB of data x total size (in MB) of all unused content items (content items with 0 page views) - make the cost configurable. Average cost for storing 1MB of data in SharePoint Online is 0.20$ per GB a year so 0.0002$ per MB.

Time Wasted

  1. Time Wasted on Failed Searches. Time wasted = Number of failed searches X 64 seconds per search
  2. Time Wasted on Creating Unused Content. Time wasted (in hours) = 2 hours x number of unused content items (documents and web pages). Make the hours configurable.
  3. Time Wasted on Slow Pages. Time wasted = (Page load time - average page load time) x number of slow pages that are opened. Make the number of seconds configurable. Slow page is defined as a page that its load time is longer than 10 seconds - make this configurable. 

Visitor Adoption

(chart). Adoption is measured by the number of unique active users who visit the SharePoint Portal every day / every month in the selected date range.
The chart should show the number of daily active users (DAU) and the monthly active users (MAU)

Values

The following values are configurable:

Average Salary per Hour ($)

Average hourly salary for information technology roles. The default value is  32.2$. 

User License Cost per Month ($)

Base price per user per month for Office 365. The default value is 20$.

Storage Cost per GB per Month ($)

Price for storing 1GB of data per month in Office 365. The default value is 0.2$.

Media Content Production Cost per Minute ($)

Average rate for producing 1 minute of digital media assets. The default value is 1200$.

Content Creation Time in Minutes

Average time in minutes for creating a content item such as a document, news article, website page etc. The default value is 120 minutes.

Page Load Time in Seconds

Average speed in seconds in which a page loads. The default value is 10 seconds.

Filters

Date

Use the date slider to quickly change the start or end date that you would like review information for. If you'd like to choose a specific date, click either the start or end date and manually select it using the calendar popup.


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