Repair Procedure

Running the Uninstall Wizard

1. In order to repair CardioLog, you must uninstall it and then re-install it. Uninstall ensures data collection continuity.
2. Stop CardioLog Scheduling Service and CardioLog Diagnostics Service
3. Start > All Programs > CardioLog Analytics > Uninstall.
4. Follow the Uninstall Wizard steps.

Note: In order to ensure the continuity of usage data collection in repair/upgrade scenarios, the CardioLog installer does NOT remove the following components during uninstall:

• CardioLog database
• HKEY_LOCAL_MACHINE\SOFTWARE\Intlock\CardioLog registry key (32-bit) or HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Intlock\CardioLog registry key (64-bit) 
• IIS CardioLog application pool and CardioLog web site (EventCollector and CardioLogAgent web applications)
• Usage tracking code on the SharePoint servers
• Service and Web configuration files located in the CardioLog Installation folder (default directory - C:\Program Files\Intlock\CardioLog).